Terms & Conditions - Confirm Reservation
CANCELLATION POLICY
- Cancellations received more than 15 days before boat tour date; the company will not charge the charterer for the amount agreed upon.
- Cancellations received less than 15 days before arrival and no shows; the company will charge the charterer for the entire amount agreed upon.
- Cancellation requested by the company due to bad sea and/or weather conditions that would impede safe navigation; the company will not charge the charterer for the amount agreed upon. The charterer will be able to reschedule depending on availability of both the parts.
GENERAL CONDITIONS
Booking our services, you agree to be bound by these terms and conditions that govern the relationship between the client and Cooperativa S.Antonio company, the cancellation policy and limitations of liability. All persons wishing to make a booking (including minors and persons under disability) have carefully read and fully understood the Terms and Conditions.
By utilizing our services you agree that neither Cooperativa S.Antonio nor any subsidiary of us shall be liable for any injury, damage, loss, accident or delay incurred by your or those travelling with you directly or indirectly from any acts or default of the suppliers or from any occurrence or condition beyond the control of Cooperativa S.Antonio, including defects in vehicles or breakdown in equipment.
UNFORESEEN CIRCUMSTANCES
Please note that in case your cruise ship will be not able to dock at the assigned port for any reasons you will be NOT CHARGED, but the excursion will be automatically re-scheduled in a new port of departure (if it is in the same region) otherwise the service will be cancelled without incuring any penalties because you are not at fault. Instead a fee will be charged if the tour is cancelled for any other reasons within the 15 days prior to the tour date scheduled.
DISPUTE
In case of dispute, the competent law court, will be in Naples(Italy).
VALIDITY
These terms and conditions are valid from 1st June 2018.